Are you fully taking advantage of your Navigation Benefit? While most people are aware of navigation systems in their cars, many may not realize that they could also have access to a similar service through their health insurance plan. Health navigation, also known as concierge or advocacy services, can provide efficient guidance to help you make the most of your healthcare journey. This trend is becoming increasingly popular, and it’s likely that your employer has incorporated it into your plan. By embracing these services, you can save both time and money.
Leading companies in this field, such as Health Joy, Included Health, Accolade, and Quantum, act as guides on your healthcare journey. They help you make informed decisions about your care, ensuring that you choose the right care, at the right time, in the right place, and at the right price. Their efficiency can minimize your out-of-pocket costs while ensuring access to high-quality care.
How do you know if you have access to navigation services? There are two ways to find out: check if it’s listed on your ID card or ask your benefits contact at your employer.
Here are just a few examples of how you can utilize a Navigator (specific services may vary between companies):
- Assistance in selecting the most suitable plan based on your unique healthcare needs.
- Finding in-network providers to minimize your out-of-pocket costs and help with appointment scheduling if needed.
- Understanding your coverage options for a recent diagnosis and arranging second opinions or treatment at specialty facilities.
- Guidance with claims, ensuring that you only pay for what is accurate and eliminating any guesswork.
The healthcare system can be complex, and it’s often challenging to navigate. If you have access to navigation services, make use of them! Consider it as having a personal care partner who will help you find the best solutions based on your individual circumstances. Don’t wait until you’re in a medical crisis to reach out—make a friend before you need one.
Featured image by Freepik.
